GREEN-API

MAX / WhatsApp / Telegram integration for Bitrix24

✅ Successfully Installed & Active
⚙️

Configure Connector

Set up GREEN-API MAX (or WhatsApp) connector in Contact Center
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Documentation

Learn how to get the most out of your WhatsApp integration

Quick Setup Guide

Follow these simple steps to start receiving WhatsApp messages

Step 1: Open Contact Center

Navigate to Contact Center in your Bitrix24 menu. This is where all your customer communication channels are managed.

Open Contact Center →
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Contact Center Dashboard

Step 2: Find GREEN-API Connector

Look for the GREEN-API MAX connector in your available connectors list. It should show as installed and ready to configure.

Go to Connector →
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GREEN-API Connector

Step 3: Configure Settings

Enter your GREEN-API Instance ID and API Token from your console.green-api.com account.

Get Credentials →
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Configuration Panel

Step 4: Test & Start Chatting

Send a test message to the number you connected to your instance to verify the connection. Once working, your team can receive and respond to WhatsApp messages directly in Bitrix24!

✅ You're all set!
WhatsApp messages will now appear in your Contact Center.